Al is a minor character from the Netflix Series. He is the owner of the boxing gym that Diego lives in during the events of the Netflix series.
Al gets annoyed by the sudden uptick in people looking for Diego even stating "I'm not your secretary." Al also with good reason is mad that Diego brandishes a knife while being in fear that someone tracked him back to his room even inferring that Diego has opened the door to Al with a knife in hand multiple times.
The secretary like duties Al preformed were directing Luther to Diego's room. Then taking a call from Eudora Patch while she tries things Diego's way for once and tracks Klaus, Hazel and Cha Cha. Diego is then informed that Detective Patch called for backup from the motel.